Our Joint Venture in Logistics field is looking for Air Freight Manager as the Job Description below:
- Responsible for overall air freight product performance in Viet Nam.
- Work closely with Commercial team and regional product team for the product development, client solution and growth plan in Vietnam.
- Responsible for procurement strategy in Vietnam together with General Manager.
- Responsible for client implementation and managing the customer service function with a team of CS and Operation staff.
- Review the customer KPIs and SOPs and ensure the process if followed.
- Motivate the team to be proactive in securing ad-hoc business by quoting the most competitive rates and on time.
- Work with Commercial team for the action plan on local control business opportunities and winning ratio.
- Develop Air Freight team in Vietnam and train the Commercial Mindset for cross-selling and up-selling opportunities at CS staff level.
- Be the escalation point for full set of daily operation of both air export and import shipment, planning and allocation of staff duties and process.
- Organize and maintain the SOP for normal operation.
- Train all staff on CargoWise and find ways to automate the process than manual process.
- Liaise and maintain a good relationship with airlines and agents.
- Conduct periodical reviews with the partner companies to understand the forecasts and adjust the space requirements.
- Organize monthly reporting and present the efforts to improve the net achieved costs.
- Assist in airline and master loader relationships and procurement when required.
Job Requirement
- Degree holder in Global Supply Chain, Logistics or Transportation is preferred.
- Minimum 10 years’ experiences in air freight industry and at least 5-year in managerial experience.
- Good understanding and experience in air freight consolidations, airline operations, airport operations.
- Strong communication and interpersonal skills
- Understanding of Ecommerce air operations will be essential
- Understanding of verticals like DG, High tech, Retail, pharma Aerospace.
- Proficiency in Microsoft Office – Excel, Word and PowerPoint