Booking & Customer Services Executive

 
Why Join Us
  • Attractive Salary
  • Social Insurance (Full Salary)
  • Probation = Official (Salary)
  • Bonus 1-3 months at year end
  • Others benefit: Company trips, Birthday party...
  • Professional working environment
Job Description
  • Receive, process (request for space, routing…) and make confirmation for air cargo booking requests.
  • Manage allocation & spot booking in efficient manner.
  • Manage, follow up, and update shipment status on booking list closely (e.g. on daily basis).
  • Customer care: Resolves service problems by clarifying the customer's complaint; determining the cause of the problem; selecting and explaining the best solution to solve the problem; expediting correction or adjustment; following up to ensure resolution.
  • Input data entry for airlines’ systems.
  • Other duties to be assigned in specific situation.
Job Requirement
  • College graduation with background knowledge on import export, customs, international payment or relevant subjects.
  • At least 01 year experience in logistics and transportation industry (Air Export position).
  • Good command of English in both speaking and writing skills.