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CATEGORY |
KRA – KPI |
Target |
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Volume based strategy & planning (20%) |
Duties and responsibilities include, but are not limited to:
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Set volume based sales objectives based on business objectives and align the objectives with Business Growth Manager.
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Build the overall volume based sales strategy with relevant pipeline and activities throughout the year to achieve business objectives.
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Develop your own work plan and manage the work plan of team members following the strategy.
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Report to the Business Growth Manager and BOD about the effectiveness of the overall performance with insight and plan for further improvement.
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Project based strategy & planning (20%) |
Duties and responsibilities include, but are not limited to:
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Set project based sales objectives based on business objectives and align the objectives with Business Growth Manager.
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Build the overall project based sales strategy with relevant pipeline and activities throughout the year to achieve business objectives.
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Develop your own work plan and manage the work plan of team members following the strategy.
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Report to the Business Growth Manager and BOD about the effectiveness of the overall performance with insight and plan for further improvement.
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Team Execution Management (20%) |
Duties and responsibilities include, but are not limited to:
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Event management: Plan and organize events such as workshops and webinars for the potential clients.
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CRM: Follow up CRM process and implement CRM activities across channels to capture potential clients.
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Others: Implement other sales activities based on the strategy at each period.
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Customer Satisfaction (10%) |
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Follow-up and Coordinate with related Departments to resolve incidents
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Maintain professional internal and external relationships that meet company core values.
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Proactively establish and maintain effective working team relationships with all departments
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Team Leadership & Management (10%) |
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Build & manage a team of specialists & executives together.
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Coach & feedback to develop team members and maximize their potential.
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RESPONSIBILITY |
AUTHORITY |
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Main in-charge of both Volume based & Project based sales planning.
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Main in-charge of team management (turn over/ back fill rate etc...).
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Main in-charge of External stake holders.
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To be present as VELA representative with External stake holders.
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