Customer Services - Aviation

Why Join Us
  • Attractive Salary
  • Social Insurance (Full Salary)
  • Bonus 1-3 months at year end
  • Others benefit: Company trips, health check...
  • Professional working environment
Job description
  • Coordination with Space Control & Sales Supervisor for booking orientation & handle reservation
  • Working with agents to ensure shipments are checked in the warehouse in “ready for carriage” condition...
  • Compliance with QR circulars to ensure cargo bookings are in line with regulation, policies.
  • AWB stock control.
  • Arrange Cargo Loading Plan for flights and coordination with Operation team.
  • Helpdesk information (outgoing & incoming cargo)
  • Supervision of claims, irregularities (outgoing & incoming cargo)
Job requirement
  • Graduate from Foreign Trade University 
  • Good in English (TOEIC 860 & IELTS 6.5)
  • Good computer skills (MS office)
  • Good knowledge about handling cargo by air
  • Keep good relations with all team members
  • Good Relations with agents, principles and related parties
  • Direct report to Space Control & Sales Supervisor. Critical issues are escalated to Cargo Sales Manager.