CATEGORY | KRA – KPI |
Performance (40%) |
Duties and responsibilities include, but are not limited to:
|
CUSTOMER SATISFACTION (15%) |
|
OPERATION EXCELLENCE (15%) |
|
HUMAN RESOURCE MANAGEMENT (10%) | Provide coaching and training to new trainees and provide advice to team members |
QUALIFICATIONS | EXPERIENCE | |
- Heath in good condition - Having experience in project management is preferable - Ability to communicate well in English - Customer service skill - Good communication and problem solving skills - A fast learner, ability to multi-task and work independently under high pressure - Good knowledge of Forwarding & Logistics Field is preferable |
|
|
INTERNAL & EXTERNAL RELATIONSHIPS | SKILLS & COMPETENCY | |
* Internal - With supervisor/manager: ALL - With staff : ALL - With relevant/cooperate departments: ALL * External - Vendors, Suppliers, Partners |
- Diploma/Degree in IT/Telecommunication field. - English: Ability to communication - MS Offices, UML, MS project, MS Viso |
Rating |