JOB DESCRIPTION
- Focusing on Sales Performance to achieve team targets, contributing to the team's performance in terms of gross profit and revenue.
- Coordinating with the Manager for overall management of allocation, space allocated,…
- Conducting sales activities (both outdoor and indoor) with agents.
- Working closely with the Manager to develop a proper pricing scheme to ensure revenue and profit are achieved.
- Monitoring space availability ex-hub for sales orientation.
- Working closely with the Customer Service team to provide the first point of contact for clients.
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Ensuring that customers are:
- Provided with information on the status of their shipments.
- Proactively advised of any irregularities.
- Assisted with the tracing process.
- Responsible for accurate invoicing by matching bookings to the correct rates and conditions, and handling customer rate disputes.
- Taking care of services to minimize missing, damaged, or delayed shipments, ensuring freight arrives at its destination as scheduled.
- Responding to all relevant requirements from customers in case of delays, missing shipments, damage, or lack of information.
- Supporting the Manager in updating market rates, tracking competition trends, and gathering customer feedback on pricing.
- Conducting necessary reports as assigned by the manager.
- Working location: 30 Phan Thuc Duyen, Ward 4, Tan Binh district, Ho Chi Minh City.
REQUIREMENTS
- Minimum of 3-4 years of successful sales experience in the logistics industry.
- In-depth knowledge of logistics, freight forwarding, pricing strategies, and booking procedures.
- Bachelor's degree in Business Administration, Foreign Trade, Aviation, Logistics, or Supply Chain Management.
- Preferred: Knowledge of air cargo operations, freighter aircraft types, ULDs.
- Interested and want to develop career path in Air cargo and Aviation field.
- Fluency in English.
- Proficiency in Microsoft Office Suite (Word, Excel, Outlook).
- Excellent organizational skills, with the ability to prioritize and manage multiple tasks simultaneously.
- Strong problem-solving and negotiation skills.
- Ability to work independently and collaboratively as part of a team.
- Positive attitude and a strong desire to learn.
- Familiarity with customs regulations, export/import procedures, and IATA regulations.
BENEFITS
- Competitive salary and attractive benefits.
- At least 12 days of annual leave, other leave as benefit and holidays according to Government regulations.
- Participate in professional training courses related to Air Cargo as well as internal training courses to develop soft skills.
- Participate in company engagement activities (company trip, family day, sporting day,...) as well as contribute ideas to build the company (Innovation award).
