IT Helpdesk - ITL

Why Join Us:
  • Attractive Salary
  • Social Insurance (Full Salary)
  • Probation = Official (Salary)
  • Bonus 1-3 months at year end
  • Others benefit: Company trips, Birthday party...
  • Professional working environm
Job Description:
Duties and responsibilities include, but are not limited to:
Delivering ICT services:
  • Be responsible for maintaining and monitoring a computer, including its hardware, software and networks for the safety and maximum access to the user and fixes its problems promptly as well.
  • Be responsible in updating and monitoring IT inventory including software and hardware
  • Prepare IT facilities for new comers in advance basing on the newcomer process
  • Classify, prioritize and follow up requests of end-users to provide IT service effectively and professionally
  • Be responsible for monitoring and maintaining facilities such as Fax, Telephone, PBX, Printers to work stable
Participating in administrating the Network and System
  • Involve the ICT Infrastructure projects due to assignments by line leaders
  • Administrate and maintain the network and system on delegated duties
  • Assist ICT Supervisor in suggesting initiatives to improve ICT services as well as the network and system infrastructure

Job Requirement:
  • Experienced in the IT technical role at least 1 year
  • Ability to communicate in English
  • Have experience and knowledge in Computing architecture
  • Ability in technically working on Windows operation environment (Linux/Unix is preferable)
  • Have knowledge about IT networking and security
  • Have knowledge of MS SQL, MySQL, Oracle, or similar database management systems
  • Having knowledge of web servers on both Windows and Linux environment such as IIS, Apache, Nginx, or others
  • Having experience in administrating and supporting Lotus Notes Domino system is preferable
  • Having experience as a member of  implementing ERP (SAP is preferable)
  • A fast learner, ability to multi-task and work independently under high pressure
  • Good knowledge of Forwarding & Logistics Field is preferable