- Follow & control the target of the Operation department monthly, especially cost maximizing.
- Support Sales & Commercial teams to increase the volume of cargo, especially the bidding.
- Monitor the daily working of staff:
+ Develop performance of the customs declaration team.
+ Ensure the performance of trucking and delivery.
- Consult customers in customs regulations.
- Increase customer centricity mindset in team.
- Reduce the complaints from customers to maximum
- Manage team to meet deadline of daily operation work such as system input, billing, report, etc.
- Meet customers’ requirements following SOP.
- Manage vendor and suppliers.
- Build and standardize BU’s SOPs where necessary.
Yêu cầu công việc
- Candidates must have at least 5-7 years of experience in Customs Clearance, handling a diverse range of cargo types, and managing teams of 10 or more members.
- Strong understanding of current regulations, circulars, and policies related to Import-Export Tax and Customs.
- Preference will be given to candidates with good relationships with relevant authorities in the Northern region (Hanoi, Noi Bai, Vinh Phuc, Hung Yen, Hai Phong, Gia Lam, etc.)
