Sea Freight Customer Service

JOB DESCRIPTION:
  • Receive booking request from shipper
  • Arrange booking with carrier for on export shipment base on client's SOP
  • Working closely with shipper, shipping lines, carrier
  • Maintained operational KPIs & follow KPI as per Customer’s SOP
  • Solving issues, customer complaints
  • Other task assigned by Manager
REQUIREMENT:
  • Bachelor Degree: College or University
  • Open for fresher with previous internship experience in Sea Freight
  • Knowledge: Shipping
  • Good at communication in both of English and Vietnamese
  • Good Computer skills (MS Office): Word, Excel, Power point
  • Willing-to-learn, dynamic, patient, careful, ability to work under pressure
BENEFITS:
  • 13th-month salary + bonus.
  • Full salary-based insurance and personal health insurance.
  • 100% salary during the probation period.
  • Special leave on your birthday.
  • Employee family bonding activities: Family Day, Happy Hour, Yoga Club at the company.
  • Training programs for career development.
  • Company trips and fun internal activities.
Working at: 52 Truong Son, Ward 2, Tan Binh District, HCMC.