- Follow booking matrix and submit booking to Carrier; release SO to shipper.
- Able to handle & mange all ocean export shipments from A-Z
- Ask D/N and invoice from carrier for preparing the payment’s request
- Send D/N to client or agent and follow up the payment
- Follow up with accountant about payment to carrier to get MBL
- Update systems and follow KPI as per Customer’s SOP.
- Ensure all troubles are solved or escalated to leader and manager timely.
- Keep good relationships with all partners, such as: carriers, vendors, internal and external customer…, to gain their best support.
- Minimum 03 years of experience in a similar position, preferably in a freight forwarding company.
- Solid knowledge and hands-on experience in handling ocean export shipments, especially US and EU lanes.
- Bachelor's degree or college diploma, preferably in International Business, Logistics, Supply Chain, or related fields.
- Good command of English (equivalent to Level B or above), especially in business communication and email.
- Proficient in Microsoft Office applications: Word, Excel, PowerPoint.
- Strong communication, problem-solving, and time management skills.
- Able to work independently and collaboratively in a team-oriented environment.
- Customer-oriented mindset with the ability to maintain strong relationships with carriers, vendors, and internal/external clients
- 13th-month salary + KPI Bonus.
- Full salary-based insurance and personal health insurance.
- 100% salary during the probation period.
- Special leave on your birthday.
- Employee family bonding activities: Family Day, Happy Hour, Yoga Club at the company.
- Training programs for career development.
- Company trips and fun internal activities.
52 Trường Sơn, Phường 2, Quận Tân Bình, Tp Hồ Chí Minh
