[ITL Expert] Mr. Glenn Rowell – Chief Operating Officer Of ITL Logistics

“At ITL, sustainability mindset is cultivated across all levels. This shift is supported by clear strategic goals, structured training, open dialogue, and a culture that actively encourages and rewards sustainable thinking and innovation.”

• Developing green Logistics is not only about investing in technology but also involves changes in operational behaviors. How do you evaluate the role of people in this transition, and how is ITL training its operations team to adapt?

Developing Green Logistics: It’s Not Just About Technology – It’s About People

While advancements in technology have been instrumental in enabling greener Logistics, at ITL, we recognize that people are the true drivers of sustainable transformation.

From selecting and integrating tools to acting on sustainability performance data, our teams are central to embedding environmental responsibility into every aspect of Logistics operations.

At ITL, a sustainability mindset is cultivated across all levels. This shift is supported by clear strategic goals, structured training, open dialogue, and a culture that actively encourages and rewards sustainable thinking and innovation.

Over the years, green practices have become second nature within our operations. Our training programs emphasize the balance between cost, service quality, and environmental impact, equipping our teams to make smarter, greener decisions every day.

We’re proud of our structured sustainability training which includes:
✅ Fuel-efficient driving
✅ Energy conservation in warehouse operations
✅ Recycling and waste management protocols
✅ Smart route planning and cargo consolidation
✅ Electric vehicle operations and green energy use

Beyond training the how, we emphasize the why, connecting everyday actions to ITL’s broader mission of building greener supply chains.

When partnering with our customers, we evaluate every solution through the dual lenses of operational efficiency and environmental impact, using our multimodal capabilities and dynamic route planning tools to deliver high-performance Logistics within a green operating framework.

• In your opinion, what is the biggest challenge in building a green and efficient Logistics network in Vietnam today? How is ITL preparing to overcome these challenges?

The biggest challenge to green Logistics in Vietnam? it’s bigger than just roads and infrastructure.

While the journey toward green Logistics in Vietnam is well underway, significant challenges remain on the path to building a truly sustainable and efficient Logistics network.

Often, the focus is on the need for better road infrastructure and it’s true, continued investment is vital. But the challenges are broader and more systemic. Key obstacles include:

🔹 Limited multimodal connectivity: Vietnam needs more efficient integration of river ports, rail networks, and inland hubs.
🔹 Lack of end-to-end digital integration: True visibility and sustainable decision-making require unified digital infrastructure across the supply chain.
🔹 A shifting industrial landscape: New manufacturing hubs are changing freight flows and exposing network inefficiencies.

At ITL, we believe that waiting for macro-level change is not an option. Our approach is to innovate within existing constraints while preparing for the future.

Here’s how we’re addressing these challenges head-on:

✅ Investing in multimodal Logistics: From barges and rail assets to inland and river ports, we’re building flexibility and sustainability into our network today.

✅ Enhancing digital ecosystems: Our team at VELA is developing advanced visibility and decision-support tools that enable greener operations at every level.

✅ Future-focused planning: Our investment strategy anticipates shifts in industrial geography, ensuring we can support emerging manufacturing zones with sustainable Logistics solutions from day one.

Vietnam’s Logistics transformation is happening and it’s people, platforms, and partnerships that will lead the way.