[ITL Expert] MR. NICO TIN | General Manager Of VELA Digitalized Logistics

“The most important value that VELA delivers is transparency. Through the Customer Portal and Supplier Portal, both clients and suppliers can track orders, costs, and progress in real time. In addition, VELA and its ecosystem centralize data management, enabling businesses to make data-driven decisions rather than relying on intuition. As a result, supply chains are not only better controlled but also more transparent and reliable.”

• In your opinion, what role does digital transformation currently play in enhancing the competitiveness of Logistics enterprises? Is it a matter of survival for businesses, and what are the biggest barriers on this journey?

Digital transformation is no longer a choice, it is a matter of survival for all organizations in general and Logistics enterprises in particular. Technology enables optimized operations, cost reduction, faster processing, and greater data transparency — all of which are the key factors in building competitive advantage.

However, the greatest barrier is not necessarily technology, but rather digital mindset and culture. Without strong commitment to change from both leadership and employees, successful implementation is difficult. In addition, high upfront investment costs and challenges in system and data integration also pose obstacles. Yet, once these barriers are overcome, businesses can unlock significant advantages and strengthen their market position.

• Many small and medium-sized enterprises (SMEs) often struggle to optimize Logistics costs. How has VELA applied technology to help them reduce expenses and improve operational efficiency?

SMEs often lack the resources to build their own Logistics systems, while operational costs remain a heavy burden. This is exactly why VELA was founded — with the mission to leverage technology to help SMEs access high-quality Logistics services at reasonable costs.
VELA’s 4PL solution, powered by a digital platform, enables SMEs to:

• Quickly connect with a trusted network of transportation and warehousing partners.
• Automate processes such as contracts, KYC, and payments to reduce manual costs.
• Optimize transportation and routing through real-time data.

As a result, SMEs can both save costs and enhance operational efficiency, allowing them to focus on their core business.

• How do the Logistics and technology solutions provided by VELA help businesses manage their supply chains and enhance transparency?

The most important value that VELA delivers is transparency. Through the Customer Portal and Supplier Portal, both clients and suppliers can track orders, costs, and progress in real time.

In addition, VELA and its ecosystem centralize data management, enabling businesses to make data-driven decisions rather than relying on intuition. As a result, supply chains are not only better controlled but also more transparent and reliable.

This is also how VELA brings its mission to life: Connect – Transparency – Efficiency, accompanying businesses on their digital transformation journey and strengthening their competitiveness for the future.