What Makes A Resilient Team?

05/21

What Makes A Resilient Team?

Four critical characteristics that make a resilient team:
Through research and experience coaching leading executive teams, Lee Hecht Harrison and Ferrazzi Greenlight have identified four critical characteristics of resilient teams: Candor, Resourcefulness, Compassion, And Humility.

Candor: Resilient teams are able to speak truth to each other in order to collectively identify and solve for the challenges they face.

Resourcefulness: Resilient teams rebound from setbacks and welcome new challenges. They devote their energy to solutions and remain focused on outcomes regardless of external conditions.

Compassion and Empathy: Resilient teams consist of individuals who deeply and genuinely care about each other. Resilience is often expressed in deep commitment to “co-elevating” the team rather than seeking individual recognition or success.

Humility: Resilient teams are willing to admit when a problem has become intractable and ask for help, either from someone else on the team or someone else in the organization. They do not hide their struggles but lean into the group responsibility for facing challenges and finding solutions

What will help a team be more resilient when facing difficulties?

Changing our view of difficulties

Difficulties are the opportunities that will help us recognize our strong and weak points, testing our strong spirit and motivating us to overcome our limits to quickly find solutions to deal with the current situation.

2. Action plan
The action plan should be made as soon as we recognize impact of the current situation. Immediately, considering steps that we can take and control the situation. Stay calm and make action plans, prepare solution for each scenario and change it when the situation changes.

3. Accepting changes is a part of life
One important thing on dealing with crisis is to accept changes. A strong person is the one who can adapt quickly to the situation.
They focus on preparing for changes and learning to be flexible and adapt to market changes.

4. Stepping out of comfort zone
The longer we stay in a comfort zone, the less chance we have of growth.
“Try and fail, but don't fail to try." ―John Quincy Adams.
Decision may or may not be right, but we can immediately learn lessons and change our ways. If we cannot make it done, then do it again. If we cannot do it well, then find a better way. Failure does not represent for value of any individual or organization if we always innovate and trying to overcome our own limits, realeasing barriers in our thoughts.

5. Trust the Captain
In every situation, trusting the Captain is the most important factor.
Team that has ONE voice and solidarity will create great strength, helping us overcome all difficulties and challenges.

*Source: bluec.vn/hbr.org