PURPOSE AND SCOPE

• Support the Business Analysis team in gathering, analyzing, and communicating business requirements from users to the development team.

• Build foundational skills and analytical thinking for candidates beginning their career in Business Analysis.

RESPONSIBILITY

• Support in gathering and clarifying requirements from users.
• Take meeting notes and draft basic documentation (minutes, requirement lists, user stories, etc.).
• Create business flowcharts (e.g., business flow, use case) under mentor supervision.
• Review documentation for logic and support testing (UAT) when required.
• Learn and follow the company’s business analysis process.

QUALIFICATIONS

• Education & Experience: 3rd or 4th-year student, or fresh graduate with a Bachelor’s degree or higher in IT, Computer Science, Information Systems, Business, Telecommunications, or related fields. Preference is given to those who have participated in user requirement gathering projects.
• Knowledge: Basic knowledge of business analysis and requirement modeling (basic UML, BPMN). Fundamental understanding of the software development lifecycle (SDLC); Agile is a plus.
• Functional Skills: Ability to read and write clear and structured documents. Strong communication and questioning skills to clarify requirements. Proficient in MS Office (Word, Excel, PowerPoint) and diagram tools (Draw.io, Visio, etc.). Familiarity with Figma or Balsamiq is a plus.
• Mindset & Attitude: Possess a logical and systems-oriented mindset. Eager to learn, cooperative, and willing to receive and adjust to feedback. Careful, proactive, and responsible, with a willingness to assist the team with other tasks when needed.

BENEFITS

• Having internship allowance
• Hands-on experience and receive professional training in Business Analyst..
• Receive support for internship certification