ITL EXPERTS SHARED ABOUT THE "KEY CHALLENGES & OPPORTUNITIES FOR SALES IN LOGISTICS SERVICES”

December 16^th, 2019, the seminar of "Key Challenges & Opportunities For Sales In Logistics Services", organized by Vietnam Logistics and Aviation School (VILAS) and accompanied by ITL Corporation, took place successfully at the school. The event was participated by the experts in  Vietnam Logistics and Supply Chain industry such as: Mr. Alexander Olsen – Commercial Director of ITL Corporation, Mr. Pham Anh Duy - Strategic Sales Senior Manager of ITL Corporation , Mr. Vu Van Manh - CEO & Co-Founder iGAP Corporation; [Former] Operations Manager, South of Vietnam of Coca-Cola Vietnam and lots of members working in the Logistics industry from Suntory PepsiCo, DHL-VNPT Express , OOCL Logistics, Jetlink Express, CJ Logistics, Ab inbev, Preford Logistics, Yusen Logistics, Coca-Cola, UPS, PwC, Robert Bosch Vietnam, CJ Gemadept, ONEX Logistics, BEE Logistics,…


 
The seminar opened with sharing of Mr. Alexander Olsen about the reasons of the Sales resources lack in the Logistics industry today. In terms of businesses, Logistics companies often lack talents to lead teams and to be responsible for developing Sales team. Based on his experiences, Mr. Alexander provided the fun facts about Sales in Logistics industry as following:
• Looking for customers on their own
• Performing multiple tasks
• "Drinking" but still have to "Drive Sales"
• No real relax time, regardless of working hours, Sundays, Holidays, etc
• Only business turnover is the most important to the company
• Under pressure from customers and companies
• Maintain long-term business
 
Mr. Alexander said: “Sales in Logistics is always a challenging job. If you do not make mistakes, you are not trying hard enough to be successful”.
 
Mr. Pham Anh Duy - Strategic Sales Senior Manager of ITL Corporation listed the challenges of Sales in Logistics in an objective and subjective manner:
 
Objective
• Not just Sales. Sales in Logistics is Technical Sales
• There is no specific training center/course for Sales in Logistics
• Intangible products (services)
• B2B business
• Be difficult to distinguish
• Extremely competitive market
 
Subjective:
• Long-term commitment
• Lack of experience
• Lack of networking
• Lack of perseverance
•Working under high pressure
 
 
However, In addition to the challenges, there are still a lot of opportunities for people who want to become Salesmen in Logistics, like earning high income based on your ability and skills. Also, Sales is a kind of job that can create the great opportunities for young people to build new relationships and learn more from the continuous changes of the Logistics industry. The nature of Sales in Logistics will help to create the initiative in work and bring career development opportunities to talented human resources.
 
Mr. Vu Van Manh - CEO & Co-Founder of iGAP analyzed some reasons why businesses currently outsource Logistics services:
 
•  Focus on core business
• Better quality of resource management
 
• More appropriate financial plan
• Access to the best re-organization
• Customer services enhancement
 
For such reasons, businesses need to control well the supply of Logistics services by three main factors: Professional Logistics Contractor (Professional Logistics services with reasonable cost and risk reduction), Service Quality (Logistics Resources, Logistics KPIs, Customer Satisfaction) and Technology Innovation (The ability to apply information systems, tools for work, Warehouse and asset management).
 
5 expected factors of businesses using Logistics services:
 
• Achieve the most reasonable service fee
• Ability to apply information systems
• Customer service satisfaction
• Increase KPI Logistics
• Reduce Logistics risks
 
ITL is honored to accompany VILAS in developing and improving knowledge for personnel in Logistics industry. The seminar is not only the opportunity for participants to enhance Logistics knowledge and technical  to optimize business activities, it is also the opportunity for people who are working in Logistics industry to understand more about the activities of different functions to support for each other and to bring better results for your business.