How to Celebrate Lunar New Year with Your Customers in the USA and Drive More Sales

01/24

How to Celebrate Lunar New Year with Your Customers in the USA and Drive More Sales

Lunar New Year, or the Spring Festival, is the most important and celebrated festival in China and many other Asian countries. It marks the beginning of a new year on the lunar calendar, and is a time of joy, reunion, and prosperity.

But did you know that Lunar New Year is also a great opportunity for you to boost your sales?

According to a report by Nielsen, Chinese consumers spent $7.4 billion on cross-border e-commerce in 2023, a 24.5% increase from the previous year. This shows that there is a huge and growing demand for foreign products and services among Chinese consumers, especially during the festive season.

In this blog post, we are going to share with you some tips on how to engage and attract a wider customer base.

Highlight and Promote Your Top Products for Lunar New Year

The first step to celebrate Lunar New Year with your customers is to select and promote your best products that are suitable for the occasion.

You should consider the following factors when choosing your products:

Relevance: Your products should be relevant to the theme and culture of Lunar New Year. For example, you can offer products that are red, gold, or have auspicious symbols, such as lanterns, dragons, or flowers. Additionally, considering products that are associated with the zodiac animal of the year, which will be the tiger in 2024, can further appeal to your Chinese customers. Furthermore, staying up-to-date with the popular trends in the Chinese market, such as health and beauty products, electronics, or fashion items can help boost the sales.

Quality: Your products must be of high quality and meet the expectations and standards of your customers. You should ensure that your products are authentic, safe, and durable. In addition, it is advisable to provide your customers with clear and accurate product details, images, and feedback and ensure their satisfaction with trustworthy guarantees, warranties, and refunds.

Effective channels to promote your products:

Website: Make your website stand out with red colors, spring images and festive slogans. Display your best products, deals and reviews. Optimize your website for mobile devices and fast loading.

Social media: Interact with your customers and prospects on popular platforms in China and the US. Share your Lunar New Year story, your products or organize contests and giveaways. Use interactive features such as hashtags, stickers, filters or live videos.

The second step is to offer discounts, coupons, and gifts that can motivate them to buy from you.

You can offer different types of incentives, such as discount, vouchers, free shipping, free trial, free upgrade, free gift, etc.

For example, we could provide a 20% off coupon for all red products, a $10 off voucher for orders over $100, or a free shipping code for orders over $50.

Additionally, we can consider using lucky numbers in Chinese culture, such as 6, 8, or 9, to create appealing discounts or coupons, like a 66% off coupon or an $88 off voucher.

Moreover, you can incorporate the traditional elements by using red envelopes, or hongbao, as a means to surprise customers with random discounts or gifts. You can create a digital version of the red envelopes on your website or social media, and let your customers open them to reveal their prizes.

Another tip is to use the Lunar New Year greetings, such as “Gong Xi Fa Cai” or “Xin Nian Kuai Le”, to create your discounts or coupons. For example, you can offer a “Gong Xi Fa Cai” coupon for 10% off, or a “Xin Nian Kuai Le” voucher for $5 off.

The third step to celebrate Lunar New Year with your customers is to provide reliable shipping services that can deliver your products to your customers in the USA in a timely and safe manner.

By following these tips, you can select and promote your best products, offer discounts, coupons, and gifts, and provide reliable shipping services for Lunar New Year.

ecomlogistics@itlvn.com

0918935815 - Ms. Claire Giang

Website: https://itlvn.com/ITL-Ecommerce-Logistics